More Customer Feedback
We are still receiving your feedback about the Kegel8. Thank you very much for keeping us informed! Today I'd like to address some of the negative feedback we received. Often times, the problems are easily resolved!
Most of the calls we get about the Kegel8 are women complaining that it's not working for them.
- Find it makes little to no difference
- It's not working for me
When we ask these ladies to walk us through what they're doing, it's usually because they haven't been raising the milliamps. The plus and minus buttons in the display control the milliamp level. Press the + button until you feel the contraction and leave it at a level where you're comfortable.
We get some ladies finding that it works great at first but the effects don't always stick
- I have used it religiously everyday but had no positive results to note
- The difference is negligible. I did use it daily for first 4mths, but it didn't pay off that well
- It's effects have not lasted
Just like any exercise, you have to increase the intensity to see results. Weightlifters don't get so big and strong by lifting a pink 3kg dumbell for years on end. When you no longer feel the contractions with your Kegel8, this means your pelvic floor has strengthened to that level. Raise your milliamps a few more steps and make it even stronger. You also have to keep using it to maintain the muscle tone you've attained.
Here's another common complaint, the instructions!
- Because the instructions are not good enough so i don't know if it works
- Instructions unclear
Instruction manuals are well known for their lack of clarity. No matter how well anyone writes a manual, there will be an audience out there that will find it difficult.
This is why we have customer service available via Email, by phone at 01482 496 932. Alternatively call us for free via Skype by pressing the 'Call Me!' button below...
There are times when any electrical product is found to have a problem with the workmanship.
- It's so much money, how do I know it will work? What if it breaks?
- Great results but not made to last
Your Kegel8 is supplied with a manufacturers 1 year warranty as standard. However you may wish to Extend this Warranty an extra year for just £9.99. If your Kegel8 becomes faulty during year 2 we'll replace it for FREE. Please note this warranty does not cover probes or batteries, which will need to be replaced as necessary due to wear and tear.
Finally, this is a problem is more a universal complaint rather than one specifically geared for Kegel8 products.
- Easy to use but just need to find spare the time in your day.
For this, I say stay tuned! There will be a future article listing the 5 Perfect Times to Use Your Kegel8 Pelvic Floor Exerciser.