Delivery

 

Our tailored delivery service offers you the peace of mind that we deliver when we say we will at a cost to suit your budget from our fully stocked warehouse here in Yorkshire, England.


UK Delivery

Delivery Method Time Cost
UK Royal Mail 24 1-2 working days (95% arrive next day) £5.99
UK Royal Mail 48 3-5 working days £3.99 (Free Over £50)
DPD Next Business Day Delivery  Next Day Delivery (DPD), subject to the order being placed before 3:45pm the previous, eligible day £7.99

 

Please Note: Royal Mail now operate a Safeplace service so you can nominate your secure place or a neighbour to receive your mail.

Standard Delivery:

When it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. For your peace of mind all our items will be sent with tracking so you can easily keep an eye on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 48 as the delivery method you will be given the opportunity to nominate a safe place as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.


Same Day Dispatch:

Orders placed before 3:45pm Monday to Friday are dispatched the same day for all delivery options. Please note, we are closed weekends.

Bank Holidays

Orders placed on bank holidays, or after 4pm the day before, will not be collected until the following working day, so please allow slightly longer for delivery.

Next Working Day Guaranteed and Saturday Delivery

When you place your order before 3:45PM Monday to Friday and select DPD Next Business Day Delivery, we guarantee that your order will arrive on the next day.
If you want your order to arrive on Saturday, you must place your order before 3:45PM on a Friday and select DPD Next Business Day Delivery.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something after 3:45PM on a Friday and choose next day delivery, your parcel will arrive on Tuesday.

Click and Collect from Your Local Post Office Branch

You can opt to have your package delivered to a Post Office® branch near you. This is ideal for anyone who knows they are unlikely to be home when their package is delivered; collect your parcel at a time to suit you from a convenient Post Office branch. Your package will be delivered and stored in the same discreet and plain packaging. Please note- local collect is only available for Royal Mail Delivery options. DPD deliveries cannot be used with this option.

Discreet Packaging

Here at Kegel8 we understand that your privacy is extremely important.

This is why we use durable and discreet packaging. If your purchase is flat and light it will be bagged but most products are packed in boxes to give them the protection they deserve. We take extra special care when packing to preserve your privacy and conceal the contents of your purchase. The only thing that will appear on the label will be your address.

Here's what your parcel will look like:


Discreet Packaging



Kegel8 Delivery - Ireland, Europe & Rest Of The World

Delivery Method Options Time Cost Weight Restrictions
DHL Express International For European deliveries optional delivered duty paid (DDP) 2-3 working days From £21.99 Up To 30kg
DHL Economy International For European deliveries optional delivered duty paid (DDP) 3-5 working days From £15.99 Up To 30kg

International (Non EU) Deliveries

Please Note: Any customs or import duties are charged once your parcel reaches its destination country. These charges must be paid by you and we have no control over them. We put no indication of the contents on the outside of the parcel, however if customs choose that your order is not permissible, the item(s) can be seized. Unfortunately in this case the cost of your order cannot be refunded.

Delivered Duty Paid (DDP) For Our EU Customers

If you live in the EU and are worried that you may face VAT & import charges on your order, don’t panic! Kegel8 has changed carriers specifically so that they can pay any & all additional fees upfront. Simply select DHL and the price you see is the price you’ll pay.

Variable Delivery Costs

Please note that the delivery cost will be calculated at the checkout

Shipping Destinations

United Kingdom
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.

Europe
Andorra, Austria, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.

International
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Japan, Jamaica, Jordan, South Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.).

Direct From Supplier

Items marked with an * are dispatched directly from our suppliers so we cannot guarantee a delivery date for these items.

If you select a next day or nominated day delivery service we can not guarantee that items marked with an * will arrive on time.

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