Last Updated: 25/03/2020 11:00am
Kegel8 is still running and we're still despatching orders from our warehouse daily. However, due to the current circumstances, the delivery and despatch times you see below may not be accurate.
Currently, all office-based staff are working from home which includes our Customer Service team. Because of this, we've temporarily closed our phone lines and will deal with all communication via live chat and emails.
Our tailored delivery service offers you the peace of mind that we deliver when we say we will at a cost to suit your budget from our fully stocked warehouse here in Yorkshire, England.
Kegel8 Delivery - United Kingdom
|UK Royal Mail 48||3-5 working days||Â£3.99|
|UK Royal Mail 24||95% arrive next day||Â£5.99|
|DPD - Choose Your Day||Guaranteed nominated day delivery (Monday - Sunday)||Â£7.99|
|Royal Mail Special Delivery By 1pm||Next day guaranteed by 1pm (Including Saturday)||Â£7.99|
|Royal Mail Special Delivery By 9am||Next day guaranteed by 9am (Including Saturday)||Â£16.99|
When it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via UPS. For your peace of mind all our items will be sent with tracking so you can easily keep an eye on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 24 and 48 as the delivery method you will be given the opportunity to nominate a safe placeâ„¢ as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.
Same Day Dispatch:
In cases where Royal Mail 24 or UPS delivery is selected, orders placed before 3.45pm Monday to Friday are dispatched the same day. Orders processed after 3.45pm on a Friday or on a weekend are dispatched on Mondays.
Next Working Day Guaranteed and Saturday Delivery:
When you place your order before 3.45pm Monday to Friday and select Royal Mail Special Delivery by 1pm and by 9am, we guarantee that your order will arrive on the next day.
When you place your order before 3.45pm Monday to Friday and select any UPS Delivery service, we guarantee that your order will arrive on the next working day.
If you want your order to arrive on Saturday, you must place your order before 3.45pm on a Friday and select Royal Mail Special Delivery by 1pm or by 9am.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something after 3.45pm on a Friday and choose next day delivery, your parcel will arrive on Tuesday.
Click and Collect from Your Local Post Office Branch
You can opt to have your package delivered to a Post OfficeÂ® branch near you. This is ideal for anyone who knows they are unlikely to be home when their package is delivered; collect your parcel at a time to suit you from a convenient Post Office branch. Your package will be delivered and stored in the same discreet and plain packaging. Please note- local collect is only available for Royal Mail Delivery options. DPD deliveries cannot be used with this option.
Here at Kegel8 we understand that your privacy is extremely important.
This is why we use durable and discreet packaging. If your purchase is flat and light it will be bagged but most products are packed in boxes to give them the protection they deserve. We take extra special care when packing to preserve your privacy and conceal the contents of your purchase. The only thing that will appear on the label will be your address.
Here's what your parcel will look like:
Kegel8 Delivery - Ireland, Europe & Rest Of The World
|Delivery Method||Time||Cost||Weight Restrictions|
|Ireland DPD||2 working days||Â£8.99||Up To 30kg|
|Ireland Royal Mail Airmail||3-5 working days||Â£9.99||Up To 2kg|
|Ireland UPS||3-5 working days||Â£16.99||Up To 70kg|
|Europe EU Delivery DPD||5-10 working days||from Â£8.99||Up To 30kg|
|Europe EU Delivery Royal Mail||5-10 working days||Â£14.99||Up To 2kg|
|Europe EU Delivery UPS||1-10 working days||Variable||Up To 70kg|
|Europe Non-EU Delivery Royal Mail||5-10 working days||Â£14.99||Up To 2kg|
|Europe Non-EU Delivery UPS||2-10 working days||Variable||Up To 70kg|
|Rest Of World Royal Mail||7-14 working days||Â£19.99||Up To 2kg|
|Rest Of World UPS||7-14 working days||Variable||Up To 70kg|
Overseas customers please note: Any customs or import duties are charged once your parcel reaches its destination country. These charges must be paid by you and we have no control over them. We put no indication of the contents on the outside of the parcel, however if customs choose that your order is not permissible, the item(s) can be seized. Unfortunately in this case the cost of your order cannot be refunded.
Delivered Duty Paid (DDP) For Our EU Customers
If you live in the EU and are worried that you may face VAT & import charges on your order, don’t panic! Kegel8 has changed carriers specifically so that they can pay any & all additional fees upfront. So, you can simply relax and wait for your order, because the price you see is the price you’ll pay.
Variable Delivery Costs
Please note that the delivery cost will be calculated at the checkout if your order is being sent to Europe and is over 20kg or your order is being sent to the Rest of The World and is over 2kg.
We ship to:
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.
Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Japan, Jamaica, Jordan, Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen.
Direct From Supplier
Items marked with an * are dispatched directly from our suppliers so we cannot guarantee a delivery date for these items.
If you select a next day or nominated day delivery service we can not guarantee that items marked with an * will arrive on time.