Last Updated: 25/03/2020 11:00am
Kegel8 is still running and we're still despatching orders from our warehouse daily. However, due to the current circumstances, the delivery and despatch times you see below may not be accurate.
Currently, all office-based staff are working from home which includes our Customer Service team. Because of this, we've temporarily closed our phone lines and will deal with all communication via live chat and emails.
Our tailored delivery service offers you the peace of mind that we deliver when we say we will at a cost to suit your budget from our fully stocked warehouse here in Yorkshire, England.
Last Delivery Dates For Christmas
|For Delivery Before Christmas Order By||Delivery Method||Cost|
|3:45pm, Friday 20th December||UK Royal Mail 48||£3.95|
|11.30am, Saturday 21st December||UK Royal Mail 24||£5.95|
|3:45pm, Monday 23rd December||Special Delivery DPD||£7.95|
Please note, due to Christmas closures orders will not be dispatched on either Wednesday 25th or Thursday 26th, this will mean if you select any special delivery options from the 24th December, the earliest you will receive your order will be Saturday 28th.
Kegel8 Delivery - United Kingdom
|UK Royal Mail 48||3-5 working days||£3.95|
|UK Royal Mail 24||95% arrive next day||£5.95|
|DPD - Choose Your Day||Guaranteed nominated day delivery (Monday - Sunday)||£7.95|
|Royal Mail Special Delivery By 1pm||Next day guaranteed by 1pm (Including Saturday)||£7.95|
|Royal Mail Special Delivery By 9am||Next day guaranteed by 9am (Including Saturday)||£16.95|
When it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via DPD (or UPS for orders exceeding 30kg). For your peace of mind all our items will be sent with tracking so you can easily keep an eye on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 24 and 48 as the delivery method you will be given the opportunity to nominate a ‘safe place’ as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.
Same Day Dispatch:
In cases where Royal Mail 24 or DPD delivery is selected, orders placed before 3.45pm Monday to Friday are dispatched the same day. Orders processed after 3.45pm on a Friday or on a weekend are dispatched on Mondays.
Next Working Day, Nominated Day Guaranteed and Saturday Delivery:
We offer delivery 7 days a week when selecting DPD and nominating the day of delivery.
When you place your order before 3.45pm Monday to Friday and select Royal Mail Special Delivery by 1pm and by 9am, we guarantee that your order will arrive on the next day.
When you place your order before 3.45pm Monday to Friday and select any DPD Delivery service, we guarantee that your order will arrive on the next working day.
If you want your order to arrive on Saturday, you must place your order before 3.45pm on a Friday and select Royal Mail Special Delivery by 1pm or by 9am.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something after 3.45pm on a Friday and choose next day delivery, your parcel will arrive on Tuesday.
Here at Kegel8 we understand that your privacy is extremely important.
This is why we are now using boxes! We want ensure that you get the privacy you require and your purchases get the protection they deserve.
For those smaller less obtrusive products we may still use high strength, weather-proof, burst and puncture resistant packaging, so we can ensure that you're the only one who knows what's inside!
Here's what your parcel will look like:
The only thing that will appear on your parcel will be the address label
Kegel8 Delivery - Ireland, Europe & Rest Of The World
|Delivery Method||Time||Cost||Weight Restrictions|
|Ireland DPD||2 working days||£7.95||Up To 30kg|
|Ireland Royal Mail Airmail||3-5 working days||£9.95||Up To 2kg|
|Ireland UPS||3-5 working days||£16.95||Up To 70kg|
|Europe EU Delivery DPD||5-10 working days||from £8.95||Up To 30kg|
|Europe EU Delivery Royal Mail||5-10 working days||£14.95||Up To 2kg|
|Europe EU Delivery UPS||1-10 working days||Variable||Up To 70kg|
|Europe Non-EU Delivery Royal Mail||5-10 working days||£14.95||Up To 2kg|
|Europe Non-EU Delivery UPS||2-10 working days||Variable||Up To 70kg|
|Rest Of World Royal Mail||7-14 working days||£19.95||Up To 2kg|
|Rest Of World UPS||7-14 working days||Variable||Up To 70kg|
Overseas customers please note: Any customs or import duties are charged once your parcel reaches its destination country. These charges must be paid by you and we have no control over them. We put no indication of the contents on the outside of the parcel, however if customs choose that your order is not permissible, the item(s) can be seized. Unfortunately in this case the cost of your order cannot be refunded.
We ship to:
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.
Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Japan, Jamaica, Jordan, Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen.